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ISO 20000 - IT Service Management Standard


Instant purchase and download is available for the following IT service management standards:

BS ISO/IEC 20000-1:2011

IT Service Management: Specification for Service Management. 18 pages. 110 (approx $149)
Click Here To Purchase and Download BS ISO20000-1


BS ISO/IEC 20000-2:2012

IT service management. Code of practice for service management. 30 pages. 110 (approx $149)
Click Here To Purchase and Download BS ISO20000-2


BS ISO/IEC 20000-1:2011   +   BS ISO/IEC 20000-2:2012

Includes both the above offerings. 220 (approx $309)
Click Here To Purchase and Download Both BS ISO20000 Standards


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Download BS15000, the worlds first IT service management standard.