CWA 14087:2000

CWA 14087:2000


Full Specification Given Below:

Standard CWA 14087:2000
Title Identifier European call centre standards for training and qualification. Customer contact representatives
Status CU
Publication Date 15/12/00
Committee
Approximate Price 52.00
Notes
ISBN
Pages 6
International Equivalent
Descriptors Telephony, Telecommunication, Commerce, Consumer-supplier relations, Personnel, Training, Examination (education)
Cross references
Replaces
Replaces Notes
Replaced By
Replaced by Notes


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