Full Specification Given Below:
| Standard | PD 0015:2002 |
| Title Identifier | IT service management. Self-assessment workbook |
| Status | CU |
| Publication Date | 11/11/02 |
| Committee | BDD/3 |
| Approximate Price | £40.00 |
| Notes | Also available as part of KIT 32. |
| ISBN | 0 580 33712 5 |
| Pages | |
| International Equivalent | |
| Descriptors | Computers, Computer networks, Management, Maintenance, Performance, Effectiveness, Quality auditing, IT and Information Management: IT Service Management |
| Cross references | |
| Replaces | DISC PD 0015:2000 |
| Replaces Notes | |
| Replaced By | |
| Replaced by Notes |
